Frequently Asked Questions

We currently accept Visa, MasterCard, Discover, CareCredit and cash payments.

We offer payment plans through CareCredit – they offer veterinary and pet financing to help keep your most cherished family members in top shape.

Our practice is here to treat canine and feline patients in the area.

In order to receive treatment, yes. We are currently not accepting any walk-ins at this time. Contact us to schedule your appointment.

Please call our hospital or contact us for more information.

No, our current facilities do not offer boarding, grooming, or daycare services for pets.

Rabies and DHP are core vaccines that should be administered to all pets. Lepto is recommended for city-dwelling pets. Bordetella and influenza are recommended for dogs that are particularly social. Lyme is recommended for dogs that spend time out in nature, such as on hikes or in parks.

Rabies and FVRCP are core vaccines for all felines. FeLV is recommended for outdoor cats.

We recommend spaying/neutering your cat at 6 months.

Yes, we definitely recommend administering heartworm preventative as mosquitos are common in NYC year-round. Intestinal parasites are also commonly found in the city, which can pose a threat to your pet.

Yes, fleas are common in the city, especially in an apartment setting. Tick can be encountered when hiking or frequently visiting the park.

By calling/emailing our practice or visiting Vetsource.

Please note in-house Rx refills require 24-72 hours to fulfill.

To avoid dietary indiscretion, we recommend avoiding fatty foods, bones, and spicy foods. If your pet is prone to shredding or swallowing toys/foreign objects, this should be trained away to avoid further complications. Signs of ingested foreign bodies can be vomiting, retching, lethargy, painful/tense abdomen, small/no stools noted.

If these signs are spotted, they should be evaluated immediately and may require diagnostic imaging (radiographs, ultrasound, or both).

Depending on the type of foreign body and if caught early, it may be vomited up (do not attempt at home without consulting with a vet).

If that doesn’t work, endoscopy or surgery may be necessary.

Intestinal parasites, like roundworms and hookworms, are threats to pets and are even transmissible to humans. Many infected pets don’t show any signs of illness at all.

Fortunately, we can recommend tests to tell if your pet has parasites. We can also examine your pet for evidence of fleas, ticks, or other parasites. Our expert staff can recommend medications to help control fleas, ticks, heartworms, and intestinal parasites. Preventing parasites in your pets also helps protect children and other family members, so let’s work together to protect your pets and family.

If you find yourself going on walks often with your pets, we recommend investing in booties to protect their paw pads. NYC can be insanitary in some instances, so booties are a perfect way to prevent injury or infection.

Make sure your pet is well-rested. If you’re going in for an operation, please follow feeding instructions from your veterinarian to avoid complications. Please have ready all necessary travel materials such as collars, cages, and leashes.

Get a head start before your appointment time. You never know when traffic might hit. Make sure your pet is comfortable if you’re driving or have the proper transporting equipment for your method of travel.

Your pet can sense your stress about his/her visit. We try to make the environment here feel as calm and relaxed as possible. You’ll find soothing music in the exam rooms, fuzzy blankets for cats, lots of treats, and gentle handling of your pet for exams. If you know ahead of time that your pet will be stressed, please call us to talk about it prior to the exam. There are medications available to administer to your pet at home prior to your visit to help him feel less nervous while he’s here.

We also recommend stopping by for “happy visits.” During these visits, you drop in with your pet to get some treats and pets, and then you’re on your way. Hopefully, these visits will help your pet know there’s nothing to fear at the vet’s office.

Place your kittie’s carrier in a common space in your home at least three (3) days prior to your visit and begin leaving treats in or just in front of the carrier to promote healthy activity around the carrier. If you have a multi-cat household, bring some bedding that has all the cat’s scent on it, and leave this inside the carrier or your car during the visit. After the visit, you can rub your kittie with this bedding to reintegrate them with their communal scent, which will make returning to home a more relaxing event.

When you arrive, you will be greeted by our Client Services Representative, who will check you in and alert your doctor of your arrival. An Exam Assistant will bring you into a room and take a thorough, detailed medical and behavioral history of your pet, followed by taking and recording your pet’s vitals. From here, our veterinarian will enter and perform a physical exam and discuss your reason for visiting. Prior to any diagnostics or treatments being performed, your exam assistant will go through an itemized treatment plan and cost estimate, and we will only perform treatments which you consent to. At the end of your visit you will be discharged by one of our assistant or technicians, any follow up appointments will be booked, and our CSR team will take payment and close out your invoice.

To avoid dietary indiscretion, we recommend avoiding fatty foods, bones, and spicy foods. If your pet is prone to shredding or swallowing toys/foreign objects, this should be trained away to avoid further complications. Signs of ingested foreign bodies can be vomiting, retching, lethargy, painful/tense abdomen, small/no stools noted.

If these signs are spotted, they should be evaluated immediately and may require diagnostic imaging (radiographs, ultrasound, or both).

Depending on the type of foreign body and if caught early, it may be vomited up (do not attempt at home without consulting with a vet).
If that doesn’t work, endoscopy or surgery may be necessary.

Grain-Free Diets for dogs are not recommended as they can deprive them of nutrients needed for normal bodily functions. Grain consumption, as with any other type of food, should be monitored without overfeeding.